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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacie Kraly

March 13, 2026

5  out of  5
rating by Stacie Kraly
"I am a big fan of these guys; recently helped us update our current insurance policies and worked with me on some new, necessary policies."
We responded:
"Wow, thank you for the 5-star review, Stacie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Christine Niemi

February 20, 2026

5  out of  5
rating by Christine Niemi
"I was out of state when I learned that my car's windshield was totaled. My Juneau State Farm agents helped me get the service I needed to replace it continuing to assist when I returned home."
We responded:
"Thank you Christine, for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Reuben Willis’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Juneau."
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Jim Hammond

February 18, 2026

5  out of  5
rating by Jim Hammond
"Have been insured there for over a decade. Extremely helpful staff."
We responded:
"Jim, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Reuben Willis’s Team is just a call or email away!"
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K-SO Krew

February 13, 2026

5  out of  5
rating by K-SO Krew
"My name is Manase Maake. I’m a local here in town and had a great experience. It was a quick quote and the coverage I wanted and needed for a great price. Thank you Reuben Willis State Farm and the Agent Sylvia who assisted me!"
We responded:
"Thank you for the 5-star review! Here on State Farm Agent Reuben Willis’s Team, we are proud to serve our community and appreciate your recognition. "
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Randal Warden

February 7, 2026

5  out of  5
rating by Randal Warden
"Both Reuben and Sylvia were exceptionally helpful and pleasant. Highly recommended!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Reuben Willis’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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heather welshans

January 9, 2026

5  out of  5
rating by heather welshans
"Quick to help and friendly. I recommend for sure."
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Nolan Davis

January 6, 2026

5  out of  5
rating by Nolan Davis
"Pamela Whillock-Olliff at Reuben Willis State Farm made switching my Home and Auto Insurance easy and hassle free!"
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Lili Jensen

November 24, 2025

5  out of  5
rating by Lili Jensen
"Reuben Willis State Farm office has amazing people working in the office and they’re always so nice and so willing to help you with whatever you need!"
We responded:
"We’re thankful for your feedback, Lili! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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T K

October 30, 2025

5  out of  5
rating by T K
"The staff are very helpful and the rates are about as good as it gets."
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Karen Barsekian

September 24, 2025

5  out of  5
rating by Karen Barsekian
"Josh, Sylvia & Karen are always patient & informed when I need them!"
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greensandals19

September 22, 2025

5  out of  5
rating by greensandals19
"We love this office! Super friendly staff, they're always quick to answer and speedy at getting claims handled. We've never had a problem getting accidents covered."
We responded:
"We’re thankful for your feedback! Our customers are our priority. If there is anything else we can do to help, please let us know! "
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Linda Frame

September 19, 2025

5  out of  5
rating by Linda Frame
"Sylvia has been very helpful and pleasant to work with!"
We responded:
"We are so happy that you had a good experience with Sylvia. She is a valuable part of our team. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Sybil Isabel

September 19, 2025

5  out of  5
rating by Sybil Isabel
"Excellent customer service. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Georgia Peach

September 16, 2025

5  out of  5
rating by Georgia Peach
"Phone lines were down and staff went above and beyond to meet our insurance needs, thank you!"
We responded:
"Thank you so much for working with us during our phone issues! We’re honored by your positive feedback. If there is anything else we can do for your insurance needs, just let us know! "
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Brooke Styers

September 15, 2025

5  out of  5
rating by Brooke Styers
"Sylvia was quick to help me out and answer my questions!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Sylvia; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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jody schmitz

August 23, 2025

5  out of  5
rating by jody schmitz
"I had an immediate & helpful response to my questions & my needs. They went above & beyond in the customer service department. Highly recommend 👍"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Thank you"
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Gordon Taylor

August 22, 2025

5  out of  5
rating by Gordon Taylor
"When I call they know me from telephone number and find my policies quickly. Paying is quick and efficient."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Jeorghette Wales

August 18, 2025

5  out of  5
rating by Jeorghette Wales
"The team (Sylvia, Josh, Maricel, and others) has been very helpful and responsive to questions and inquiries. Highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Tim Spengler

August 18, 2025

5  out of  5
rating by Tim Spengler
"Always friendly, always efficient."
We responded:
"Thank you for the review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Lynn Fleharty

August 16, 2025

5  out of  5
rating by Lynn Fleharty
"I was very impressed. There was some confusion as my boat changed hands. Ruben Willis worked with me. Sylvia was an agent who went above and beyond to get things sorted out. I really appreciate all they did for me to find the best rates possible!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Pardon Arden

August 15, 2025

5  out of  5
rating by Pardon Arden
"Thanks to Pamala for her patience and research to get me the information I needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Pamela and our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Jason Gefre

August 15, 2025

5  out of  5
rating by Jason Gefre
"Sylvia helped us out to quickly obtain new boat insurance for Alaska so that we could venture further northwest!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Alex Albay

August 14, 2025

5  out of  5
rating by Alex Albay
"Very Helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Koren Bosworth

August 14, 2025

5  out of  5
rating by Koren Bosworth
"Maricel Pasion"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Maricel at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Cyndi Gleason

July 31, 2025

5  out of  5
rating by Cyndi Gleason
"Prompt and excellent customer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "