State Farm® Insurance Agent Reuben Willis

"We love our insurance office! Thanks for being on top of all our needs asap!"

"Pamela Whillock-Olliff always provides prompt and accurate service."

"Superb service, thoughtful and excellent customer support."

"I can't say enough good things about Reuben Willis and his team at State Farm! From the moment I walked in, I was greeted with warmth, professionalism, and a genuine desire to help. Reuben and his team goes above and beyond to make insurance easy to understand, and you can tell he truly cares about his clients. If you're looking for an agent who’s knowledgeable, responsive, and incredibly helpful, I highly recommend Reuben Willis and his team at Downtown. Absolutely top-notch service!"

"I had a fantastic experience! From the moment I reached out, they were professional, responsive, and genuinely cared about my needs. They made the entire process smooth and stress-free, answering all my questions with patience and clarity. I truly felt supported every step of the way. Highly recommend them to anyone looking for reliable and friendly service!"

"Karen at the front desk greeted me with a warm welcome. I paid the premium and she also asked me about notifying the harbor because we have our own insurance and that they won’t charge us extra at the slip, which we did not know. She was very helpful!"

"Maricel is the best! She is so proactive and supportive! Just wonderful!!"

"Sylvia provided EXCELLENT customer service support and information - she helped me wade through tedious and confusing information with true expertise and professionalism! Thanks to State Farm and their exceptional employees, I was able to get the services needed in a remote part of Alaska."

"Pam Willock-Olliff was amazing to work with. I really appreciate how quickly she responded to my needs and how cheerful she was to work through my many questions. If you are looking for a good company for your insurance needs. You will get what you pay for here!"

"I have nothing but praise for the constant professionalism, efficient and kind service, and excellent coverage over the years. It’s a no brainer to choose Reuben and his team for your insurance needs."

"Sylvia was most helpfull in getting our policy fast and very easy to work with. Michael and Dianna"

"Thank you, a very helpful and friendly team at this office. Insured my Jeep and home."

"Those at the Reuben Willis office are always quick to answer my questions and concerns. Staff are consistently friendly and ready to assist. Thank you!"

"The agents and staff at Reuben Willis State Farm are always helpful and timely with their responses to questions I have. I highly recommend their services."

"Reuben and his team are always helpful and get back with needed information in a timely manner. Excellent customer service. Thank you!!"

"Reuben Willis with State Farm Insurance has handled our insurance policies for decades. My husband is self-employed and we own a 4-Plex in downtown Juneau that is over 100 years old. Rueben and staff have always been available for consulting when it is needed. We appreciate good customer service."

"This is my singing praise for Sylvia Griffin in Ruben Willis' office in Juneau. She helped me solve the most involved problem with Drive Safe and Save. Took months and loads of patience to put up with me and the mess I unknowingly made by posting Kilometers that I thought was Mileage. My Ford shop in Whitehorse Canada switched my display on a repair and i did not catch it for 6 months. Anyway Sylvia put up me and the fight to try and iron out this complicated issue. Success for all was gained in the END! I got a refund, we learned a lot about but mostly State Farm has my loyalty and respect for service and care of their customers. Thank You Sylvia and Thanks to the corporate auditors that figured out the issue.....Amazing help!!"

"They don't magically appear when you recite the jingle, but the Reuben Willis office always answers their phones and emails, immediately. I switched to State Farm from Progressive after a horrendous experience with a simple claim. Brimley, Sylvia, and Reuben have been attentive to all each question and policy change. I really do feel insured"

"I always enjoy excellent service from my local Reuben Willis State Farm Office. His Assistant Office Manager, Pamela Whillock-Olliff is always courteous, cheerful, and extremely helpful. She returns my phone calls promptly and facilitates claims to where they are totally painless. I've been with them for over 30 years now. I constantly get offers over the net from people who claim they can give me cheaper insurance. Maybe they can, but I'm sticking with Reuben's State Farm Office because when I file a claim, I know I can count on a fair settlement and great service. That's what insurance is all about, for me. They've always treated me well over the years, and I highly recommend them."

"In a land of mediocrity, this office stands out. Wonderful to work with. Highly recommend!"

"We recently purchase home and auto insurance through Reuben Willis- State Farm Agent. Sylvia was very helpful!"

"Efficient and meets my every needs"

"The staff at Reuben Willis' office are the "BEST"! So proud of all that they do to help clients. Case by case, one by one, with the best customer service! Thanks Team!"

"Sylvia was very helpful in helping me get a new truck insured. I’ve been with State Farm for about 10 years and I don’t plan on changing anytime soon. Thank you Sylvia!!"

"Super helpful and efficient great customer service."