Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of jody schmitz

jody schmitz

August 23, 2025

5  out of  5
rating by jody schmitz
"I had an immediate & helpful response to my questions & my needs. They went above & beyond in the customer service department. Highly recommend 👍"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Thank you"
Profile photo of Gordon Taylor

Gordon Taylor

August 22, 2025

5  out of  5
rating by Gordon Taylor
"When I call they know me from telephone number and find my policies quickly. Paying is quick and efficient."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Jeorghette Wales

Jeorghette Wales

August 18, 2025

5  out of  5
rating by Jeorghette Wales
"The team (Sylvia, Josh, Maricel, and others) has been very helpful and responsive to questions and inquiries. Highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Tim Spengler

Tim Spengler

August 18, 2025

5  out of  5
rating by Tim Spengler
"Always friendly, always efficient."
We responded:
"Thank you for the review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Lynn Fleharty

Lynn Fleharty

August 16, 2025

5  out of  5
rating by Lynn Fleharty
"I was very impressed. There was some confusion as my boat changed hands. Ruben Willis worked with me. Sylvia was an agent who went above and beyond to get things sorted out. I really appreciate all they did for me to find the best rates possible!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Pardon Arden

Pardon Arden

August 15, 2025

5  out of  5
rating by Pardon Arden
"Thanks to Pamala for her patience and research to get me the information I needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Pamela and our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Jason Gefre

Jason Gefre

August 15, 2025

5  out of  5
rating by Jason Gefre
"Sylvia helped us out to quickly obtain new boat insurance for Alaska so that we could venture further northwest!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Alex Albay

Alex Albay

August 14, 2025

5  out of  5
rating by Alex Albay
"Very Helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Koren Bosworth

Koren Bosworth

August 14, 2025

5  out of  5
rating by Koren Bosworth
"Maricel Pasion"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Maricel at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Cyndi Gleason

Cyndi Gleason

July 31, 2025

5  out of  5
rating by Cyndi Gleason
"Prompt and excellent customer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Ken Schmidt

Ken Schmidt

July 28, 2025

5  out of  5
rating by Ken Schmidt
"When ever I have a question about my policies I call and get answers from Josh with Reuben Willis- State Farm Insurance Agent out of Juneau Alaska. The rest of office personnel also do a wonderful job."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Marla Araneta

Marla Araneta

July 24, 2025

5  out of  5
rating by Marla Araneta
"This office is always available anytime you need. I’m so happy and satisfied for Maricel’s services done for us today."
We responded:
"We are so happy that you are satisfied with our service. Maricel is the best. We look forward to helping you in the future."
Profile photo of Fred Quimpo

Fred Quimpo

July 23, 2025

5  out of  5
rating by Fred Quimpo
"Rueben Willis and staffs are always helpful and friendly. If you need insurance, go see their office."
We responded:
"Thank you for your review. We are happy to be of service to you. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Joanne Hastings

Joanne Hastings

July 23, 2025

5  out of  5
rating by Joanne Hastings
"! Karen is always friendly and helpful. As the front desk person she always has a smile and is quick to get aknseers. .Great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Ramona Kvasnikoff

Ramona Kvasnikoff

July 23, 2025

5  out of  5
rating by Ramona Kvasnikoff
"Good lady named Karen who greets you and guides you with a smile. Go and check em out."
We responded:
"We’re honored by your positive feedback! Karen is a gem. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Jimbo Hankins

Jimbo Hankins

June 30, 2025

5  out of  5
rating by Jimbo Hankins
"Im very happy with the personal service I received from Joshua today. Very pleasent and knowledgeable. Also his happy attitude."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Stacey

Stacey

June 27, 2025

5  out of  5
rating by Stacey
"What can I say about Reuben and his team... They are awesome. Always helpful and knowledgeable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Kim Metcalfe

Kim Metcalfe

June 18, 2025

5  out of  5
rating by Kim Metcalfe
"I transferred my coverage from a different insurer and Sylvia at State Farm handled the transfer very well. I didn't have to go through reams of paperwork and the process was easy. Thank you, Sylvia, and State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Dick Somerville

Dick Somerville

June 11, 2025

5  out of  5
rating by Dick Somerville
"Fast and friendly service"
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor! Always let us know how we can help."
Profile photo of Reuben Willis

Reuben Willis

June 10, 2025

5  out of  5
rating by Reuben Willis
"The staff at Reuben Willis' office are the "BEST"! So proud of all that they do to help clients. Case by case, one by one, with the best customer service! Thanks Team!"
Profile photo of Sabrina Harvey

Sabrina Harvey

May 28, 2025

5  out of  5
rating by Sabrina Harvey
"We love our insurance office! Thanks for being on top of all our needs asap!"
Profile photo of Sara Bloom

Sara Bloom

May 2, 2025

5  out of  5
rating by Sara Bloom
"Pamela Whillock-Olliff always provides prompt and accurate service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Chere Klein

Chere Klein

May 1, 2025

5  out of  5
rating by Chere Klein
"Superb service, thoughtful and excellent customer support."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Anthony Joshua Lopez

Anthony Joshua Lopez

April 23, 2025

5  out of  5
rating by Anthony Joshua Lopez
"I can't say enough good things about Reuben Willis and his team at State Farm! From the moment I walked in, I was greeted with warmth, professionalism, and a genuine desire to help. Reuben and his team goes above and beyond to make insurance easy to understand, and you can tell he truly cares about his clients. If you're looking for an agent who’s knowledgeable, responsive, and incredibly helpful, I highly recommend Reuben Willis and his team at Downtown. Absolutely top-notch service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Nympha Lopez

Nympha Lopez

April 23, 2025

5  out of  5
rating by Nympha Lopez
"I had a fantastic experience! From the moment I reached out, they were professional, responsive, and genuinely cared about my needs. They made the entire process smooth and stress-free, answering all my questions with patience and clarity. I truly felt supported every step of the way. Highly recommend them to anyone looking for reliable and friendly service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "